How it works


Schedule your video observation call within the timeframe that you need to take your test. Schedule a separate appointment for each person who will be taking a test. All members of your group can join the call together, but each person must have their own appointment registration.

Note: If you are scheduling on behalf of a dependent, first create your own account and then add your dependent's information on the screen where it asks who is the patient.

At the time of your video call, you'll be connected to a proctor who will guide you through the testing process for your specific test. Open your test kit only after you are in the video call with your test proctor.
Once your test results are ready, your proctor will verify the result and AZOVA will dynamically create a COVID Credential™ with your validated results. You'll receive an SMS and an email link to view your results. You can share your results with anyone who needs them directly from your COVID Credentials via QR code, Credential ID or pdf.

Contact Us

You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, shipping, and results. We typically respond within 3 minutes or less. Click the messaging icon on the lower right corner of the page to get started.

Talk with Customer Support

You can call the dedicated support line using the number below. Please note that wait times may vary depending on call volume.

(833) 232–9322
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AZOVA testing services are subject to the terms and conditions of each individual purchase. Delta is not responsible for fulfillment, goods or services offered by AZOVA and does not receive customer information or any test results from AZOVA.