Guests departing the US going to Canada
AZOVA provides travellers with all tests needed to meet Canada's COVID-19 entry testing requirements including a pre-departure and return test to the United States.
We recommend that you order you tests two weeks in advance of your trip to ensure availability.
Testing requirement for traveling between US and Canada
If you're flying to Canada, you must take a test within 72 hours of the scheduled departure time of your flight to Canada.
If you're flying to the United States, you must get tested no more than 3 days before you travel by air into the United States.
You must show proof of your test results even if you have been vaccinated for COVID-19.
How it works
We’ve provided a simple check list to help you determine which tests you need and to add them to your cart and check out. Be sure to complete your purchase at least two weeks before your trip to ensure availability.
We will ship your tests and instructions for each test to your home address in the United States (delivery not available in Puerto Rico or Guam). Be sure to take these tests with you to Canada.
Your shipment comes with instructions for when to take each test and each test comes with its own instructions. Take each test at the correct time for pre-departure, and return testing as instructed. The pre-departure and return tests must be oberved with video observation.
You will receive a result for each test that you take. Your results come in both a PDF and COVID Credentials™ Health Pass format so you can share them with anyone you want.
When to take your test and send back your sample
Review the following timeline carefully to ensure this test meets your travel needs and when to take your test for travel to Canada, which requires proof of a negative COVID-19 test taken within 72 hours of departure.
Order your test at the time of booking your flight or at least 1-2 weeks before you need to take the test to ensure you have it when needed.
Schedule your video observation visit in advance to ensure visit availability for when you need to take your test.
| Take your test and drop off at UPS before cutoff on | MON | TUE | WED | THU | FRI | SAT | SUN |
| Lab receives test on | TUE | WED | THU | FRI | SAT | MON | TUE |
| Results available between | TUE – THU | WED – FRI | THU – SAT | FRI – SAT | SAT – MON | MON – WED | TUE – THU |
| For results needed on | THU | FRI | SAT | SUN | MON | TUE | WED |
- Do not take your test or drop off your kit on Sunday. UPS does not pick-up or ship on Sunday.
- This test is not recommended for Tuesday or Wednesday travel to destinations that require a 72 hour testing requirement due to weekend shipping limitations.
- It is your responsibility to determine the cutoff time and to get your test kit to the UPS store on time. If you miss the UPS cut-off time for next day air delivery, the lab may not receive your test kit in time for travel.
- For drop off, please only use UPS Store locations. Do not drop off your sample at a pharmacy or convenience store even if it has a UPS drop box. Delivery times will be delayed.
- 99% of test results are reported within 36 hours from the time the lab receives your kit. Plan ahead for weather delays and holidays and please follow all directions to ensure you get your results in time.
AZOVA At-Home PT-PCR Test for pre-departure
- Get results 12–48 hours after the lab receives your tesrt
- FDA Emergency Use Authorized RT-PCR at-home test
- Approved for use within the United States only
- Suitable for travel to most destinations requiring an RT-PCR test
- Includes video observation (required for travel)
Video observation is available 24 hours a day, 7 days a week
Ellume COVID-19 Home Test for returning to the United States
To return to the United States, you can now purchase the Ellume COVID-19 Home Test kit (rapid antigen) and take the test in the UK. To meet CDC requirements, take this test under video observation with ID verification 3 days before departure to the United States. You’ll receive a validated result after you complete the test.
Order My Test Bundle
Privacy is at our core
We treat your data with respect. The AZOVA platform is HIPAA, PIPEDA, SOC2, HITRUST, and GDPR compliant. We believe that you should be in control of your data no matter what circumstance the world is in. By default, we share only the minimum required information as requested by you or the organization you are sharing with and only with your consent.
Contact Us
You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, shipping, and results. We typically respond within 3 minutes or less. Click the messaging icon on the lower right corner of the page to get started.
Talk with AZOVA Customer Support
You can call the dedicated support line using the number below. Please note that wait times may vary depending on call volume.
+1 (844) 692–9682