Upload your lab results and your photo ID and submit them for confirmation.
The AZOVA records confirmation team will confirm your records and get them ready for travel clearance.
Once you have received notice that your records have been confirmed you can request your travel clearance.
Note: You only need a travel clearance for destinations that require a COVID test.
When you submit your report for confirmation, AZOVA will review your report and check your photo ID and demographic information and make sure that they all correlate and are legitimate. In addition, we will make it so your record can be successfully submitted for travel clearance.
If you did not schedule your COVID test through AZOVA at a participating collection site or if you did not purchase an at home COVID test with video observation through AZOVA, then you will need to have your COVID test results confirmed before you can request a travel clearance.
To expedite check-in and boarding at the airport, you must have your test results confirmed by AZOVA and then request a COVID test clearance for travel before you arrive at the gate for your flight. By doing so, you can show your travel clearance on the AZOVA app at the gate. No paper lab reports are needed. AZOVA will provide you everything you need through the AZOVA mobile app.
Request confirmation as soon as you get your lab results. Once you've received notification from AZOVA that your results are confirmed, then apply for your travel clearance.
A travel clearance checks your lab results against the testing requirements for your destination before you arrive at the gate. This expedites the boarding process at the gate and eliminates the need for paper reports and automates the process. Think of it as an online check-in for your COVID test. If you do it online ahead of boarding, then you don't have to wait in line for someone to manually check it.
We treat your data with respect. The AZOVA platform is HIPAA, PIPEDA, SOC2, HITRUST, and GDPR compliant. We believe that you should be in control of your data no matter what circumstance the world is in. By default, we share only the minimum required information as requested by you or the organization you are sharing with and only with your consent.
You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, shipping, and results. We typically respond within 3 minutes or less. Click the messaging icon on the lower right corner of the page to get started.
Talk with AZOVA Customer Support
You can call the dedicated support line using the number below. Please note that wait times may vary depending on call volume.+1 (844) 692–9682