What You’ll Get

Telehealth Visit with a Provider Online
  • Your online visit will be via secure messaging or video based upon your condition and requirements in your state.
  • Provide your medical history and a copy of your positive lab report. Our providers can prescribe Paxlovid or other standard medications and natural vitamins and supplements.
Pharmacist Oversight of Your Medications
  • Complete your online registration. If you are taking any medications, we’ll review your medications as needed to help your telehealth provider to best prescribe for you.
  • If appropriate, you’ll receive a prescription delivered to your door or ready for pick up.
Realtime Follow Up with our Care Team
  • Our virtual medical assistants make sure your prescription is taken care of. We’ll coordinate with your primary care where needed.
  • We’ll even send you follow up surveys to check on you. Please let us know how you are doing and and how we can help you.

What Medications Are Available in the Test-to-Treat Program?

PAXLOVID is Emergency Use Authorized as an investigational drug used to treat mild-to-moderate COVID-19 in adults and children. We will also consider other options for treatment including other prescription medications to treat your symptoms and scientifically backed natural vitamins and supplements as is appropriate for you.

Very Professional

Very professional. Instructions were easy to follow. Clear. Results in 30 minutes. Documents available shortly after. On line proctor and text assistant afterward were both excellent.

- R. Johnson

Great Service & Staff

Great service and friendly staff! The observation test was quick and easy to do and the proctor on the call (Lebert) was very helpful and provided the detailed guidance.

- A. Kislitsyna

Very Fast Shipping

Very fast shipping - easy registration - easy to use - plenty of appointments available - fast results and documentation! 100%!!! Will use again.

- J. Ord

AZOVA brings care to you when and where you need it.

  • Nearly 1 million visits completed
  • Over 10 million COVID tests shipped
  • Designed to bring the latest healthcare innovations to you with the most convenience
  • US-licensed healthcare providers care for you and your family
Get Treated Now

Frequently asked questions

This service is available in all 50 states and Washington, D.C. AZOVA provides telehealth services through a network of licensed independent healthcare providers who have each received training in the appropriate use and prescribing of Emergency Use Authorized medications such as Paxlovid, standard prescription medications and vitamins and supplements that may assist in the recovery from COVID-19.

Your telemedicine provider can prescribe Emergency Use Authorized medications, standard prescription medications, and can also make recommendations for scientifically backed vitamins and supplements where appropriate.

Paxlovid (nirmatrelvir tablets; ritonavir tablets) is included in the Test-to-Treat program and are available through emergency use authorization (EUA) from the Food and Drug Administration (FDA). Here is the information about the Paxlovid EUA and the Fact Sheet for Patients.

Additional information on Paxlovid:

Paxlovid has not been approved, but has been authorized for emergency use by FDA under an EUA, for the treatment of mild-to moderate COVID-19 in adults and pediatric patients (12 years of age and older weighing at least 40 kg) with positive results of direct SARSCoV-2 viral testing, and who are at high-risk for progression to severe COVID-19, including hospitalization or death. The emergency use of Paxlovid is only authorized for the duration of the declaration that circumstances exist justifying the authorization of the emergency use of drugs and biological products during the COVID19 pandemic under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb3(b)(1), unless the declaration is terminated or authorization revoked sooner.

While the US government is covering the cost, Paxlovid is free of charge. If your telehealth provider prescribes other medications, the cost can be calculated by the pharmacy before your purchase. Please note: The US government could choose to discontinue coverage of the Test-to-Treat medications at any time.

Telehealth services are only available for individuals 18 years of age or older and who have a symptomatic COVID-19 infection and who have a validated positive COVID-19 viral test report. If you would like your provider to prescribe Paxlovid, please note that you must also weigh at least 40 kg (88.18 lbs) with symptoms that began within the last 5 days and must have at least 1 high risk condition. If Paxlovid is not appropriate for you, your provider will make an alternate recommendation. All prescribing decisions are at the discretion of your telehealth provider.

Please refer to the Patient Fact Sheet for Paxlovid here.

We do not offer refunds for the cost of telehealth services, medications or COVID test kits.

You will complete an online healthcare registration where we will ask you to answer questions about your health, medications and past medical history. We will ask for a photo of your government issued photo ID and any photos of relevant health conditions as appropriate. You will complete the registration and payment and, in most states, your information will be reviewed and you will receive an assessment and plan from your healthcare provider. In a few states, a video visit is required and you will be contacted for a video call with your healthcare provider.

Where appropriate, and as determined by your healthcare provider, you will receive a prescription for one of the Test to Treat medications. We will ship the medication to you or, if you see a healthcare provider in person, you can pick up your prescription locally.

You will receive a diagnosis and treatment plan within 24 hours or less from the time you complete your appointment registration.

Yes. You can purchase many different COVID tests here with or without video observation and telehealth proctoring services where you can also receive a validated laboratory report.

Yes. AZOVA is the leading provider of digital health networking technology and services. Our products and services enable governments, employers, health plans and individuals to access convenient healthcare services online and in person.

You can use an HSA or FSA card to pay for your telemedicine visit. You can also submit a claim to your insurance plan for the cost of a COVID test. The United States government is currently covering the cost of Paxlovid so it is free of charge.

Yes. The United States Government is currently providing access to Paxlovid and other emergency use authorized medications free of charge. This may change in the future.

Contact Us

You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, and results. We typically respond within 3 minutes or less. Click the messaging icon on the lower right corner of the page to get started.

Talk with Customer Support

You can call the dedicated support line using the number below. Please note that wait times may vary depending on call volume.

(844) 692–9682

Your Safety and Security is our Top Priority

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Information presented here is not intended to diagnose or treat any condition and is provided for educational purposes only. Always consult with your healthcare provider before making any healthcare decisions.

If you are having a life threatening emergency, please call 911 immediately.