Have you been symptomatic for SARS-CoV-2 at any time in the last 90 days and during which you tested positive for SARS-CoV-2?
Did you have any of the following signs or symptoms of COVID-19? Select all that apply:
Our post-COVID travel clearance service is available for travelers who have tested positive for COVID and have recovered. An independent telehealth provider will provide a written and signed travel clearance letter if you meet the requirements for travel clearance.
Requirements for Travel Clearance:
You must have a verifiable positive laboratory report for SARS-CoV-2.
A verifiable laboratory report is a test result for a RT-PCR, LAMP or rapid antigen test that was administered by a healthcare provider or that was self-administered under video observation with identity verification by an legally established telehealth service. The test that was taken must be authorized for use by the health ministry or equivalent in the country where it was purchased or administered.
Your laboratory report must have your first name, last name, date of birth, test name or type of test, administering provider or facility name or laboratory name or telehealth proctor organization name.
For individuals who were infected with SARS-CoV-2 and were symptomatic at the time they were tested and who have a verifiable positive test result, a travel clearance can be issued if your symptoms began eleven or more days ago. Your positive test result must be six or more days old.
Example (Symptomatic):
If you began showing symptoms on the first day of the month and you have a positive test result that was taken no less than six days from the time you request your travel clearance, your travel clearance document will state that you can travel beginning on the 11th day of that month.
For asymptomatic individuals who tested positive and who have a verifiable positive laboratory report, we will provide a clearance if your sample was collected eight or more days ago.
Example: (Asymptomatic):
If you were asymptomatic (and have remained asymptomatic) and tested positive on the first day of the month, your travel clearance will provide a travel clearance beginning on the 8th day of that month. Do not apply for a travel clearance until the eighth day as we will not clear you as someone who is asymptomatic until the eighth day.
Your telehealth provider will review your records and will issue a signed travel clearance letter in PDF format through your AZOVA account. You will be notified that it is available via an SMS and/or email notification. You can log into your AZOVA account to view and share your PDF document.
I have provided the above information truthfully and understand and absolve AZOVA and any independent healthcare providers of any and all liability associated with this travel clearance. I understand that the current scientific literature does not specifically define a specific number of days after an individual is symptomatic or after which a positive test result is detected and that deems one as non-contagious. I understand that AZOVA and its independent health care providers who offer this service rely upon the information that I have provided and upon CDC recommendations and general clinical experience to determine if I qualify for a travel clearance.
I AgreeIf you were symptomatic and you have a positive test results. | Symptoms started no less than 11 days before travel. | Positive test result no less than six days before your travel date. |
If you tested positive and you are asymptomatic. | Your positive test result was taken eight days or more ago. | You continue to be asymptomatic on day eight. (don’t submit your application until it has been eight or more days) |
You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, shipping, and results. We typically respond within 3 minutes or less. Click the messaging icon on the lower right corner of the page to get started.
Talk with Customer Support
You can call the dedicated support line using the number below. Please note that wait times may vary depending on call volume.
(844) 692–9682