How it works


STEP 1

Schedule your video observation call within the timeframe that you need to take your test. Schedule a separate appointment for each person who will be taking a test. All members of your group can join the call together, but each person must have their own appointment registration.

Note: If you are scheduling on behalf of a dependent, first create your own account and then add your dependent’s information on the screen where it asks who is the patient.

STEP 2
At the time of your video call, you’ll be connected to a proctor who will guide you through the testing process for your specific test. Open your test kit only after you are in the video call with your test proctor.
STEP 3
Once your test results are ready, your proctor will verify the result and AZOVA will dynamically create a COVID Credential™ Simple Health Pass along with your validated results. You’ll receive an SMS and an email link to view your results. You can share your results with anyone who needs them directly from your COVID Credentials via QR code, Credential ID, or PDF.

When to take your test for results needed in...

24 Hours / 1 Day

United States Requirement*

Get tested on MON TUE WED THU FRI SAT SUN
For results needed on TUE WED THU FRI SAT SUN MON
Get tested on MON TUE WED THU FRI SAT SUN
For results needed on WED THU FRI SAT SUN MON TUE
Get tested on MON TUE WED THU FRI SAT SUN
For results needed on THU FRI SAT SUN MON TUE WED
  • Video observation services are available in English and Spanish 24 hours a day, 7 days a week. We recommend you schedule your video observation when you are planning your trip to ensure appointment availability for when you need to be tested.

This product has not been FDA cleared or approved; but has been authorized by FDA under an EUA;

This product has been authorized only for the detection of proteins from SARS-CoV-2, not for any other viruses or pathogens; and,

This product is only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in vitro diagnostics for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Federal Food, Drug and Cosmetic Act, 21 U.S.C. § 360bbb-3(b)(1), unless the declaration is terminated, or authorization is revoked sooner.

Get tested on MON TUE WED THU FRI SAT SUN
For results needed on SAT SUN MON TUE WED THU FRI

Contact Us

You can chat with AZOVA’s Customer Support team for comprehensive support, including help with your account, testing, shipping, and results. We typically respond within 3 minutes or less. Click the messaging icon on the lower right corner of the page to get started.

Talk with Customer Support

You can call the dedicated support line using the number below. Please note that wait times may vary depending on call volume.

(844) 692–9682
*Travel and testing requirements are subject to change without notice. The information here is intended to help you plan for your trip and is supplementary to any information provided by government authorities. Due to the rapidly evolving information and requirements of COVID-19 testing and travel, we cannot guarantee the accuracy of the displayed information or if it is up to date. It is your responsibility to understand the requirements for your destination. We recommend you regularly check back on both this website and with your destination’s official travel website to see which testing solutions are permitted and what restrictions are in place before you purchase or take your test.
stickers img