Self-test Kits or In Person COVID testing for Mexico Travelers

Order an at home test kit and take it with you on your trip (for passengers originating in the US) or schedule an in person or on-site Concierge testing service to come to you in Mexico. Order or schedule your test before your trip.

Order your at home test kit and take it with you on your trip or find a testing site near where you will be staying in Mexico and schedule your testing appointment at a testing location or request a concierge to come to you. PCR testing and rapid antigen testing are available in most locations. Both are acceptable for return flights to the United States though PCR testing is more accurate. Antigen testing is $50 for the at home kit and includes video observation services. Antigen testing in Mexico starts at $44 USD + VAT or $99 + VAT for concierge services. RT/PCR testing is $125 USD + VAT or $179 + VAT for concierge services.
If you purchased an at home kit, schedule a video observation for each person who is taking a test and take it under video observation no more than 1 day before your return flight to the US. For in-country testing, schedule an appointment for each person who needs a test. Make your appointment in time to meet the testing requirements for your destination. See the recommended timelines below. If returning to the United States, all travelers 2 and older must have a negative COVID test result from a test taken within 1 day prior to departure.
For in-country testing, you will receive a QR Code confirmation email. Print or show this QR code at your testing location to provide proof of payment. If you don’t have access to your QR code, our testing partners in Mexico can look up your reservation by name.
You will be tested and will receive a digital copy of your test results via a secure link in the AZOVA app. Results for self test kits are available in 15 to 60 minutes. Results for the in-country rapid antigen test are available in 3 hours or less. Results for rapid PCR are available within 24 or less. Results for standard RT-PCR are ready in 72 hours or less. We recommend you schedule an in person rapid antigen or rapid PCR test 1 day before your departure to the US. You will also receive your free COVID Credentials Simple Health Pass so you can share your results with anyone you like.
Complete any travel authorization forms as required for travel to your destination and provide it to the airline before you board your flight.

When to take your test for results needed in...

United States Requirement*

For results needed on TUE WED THU FRI SAT SUN MON
For results needed on WED THU FRI SAT SUN MON TUE
For results needed on THU FRI SAT SUN MON TUE WED
  • Video observation services are available in English and Spanish 24 hours a day, 7 days a week. We recommend you schedule your video observation when you are planning your trip to ensure appointment availability for when you need to be tested.
For results needed on SAT SUN MON TUE WED THU FRI

About the AZOVA Authorized COVID Testing Network in Mexico: AZOVA certifies that testing service providers are licensed and authorized to provide COVID testing in Mexico and that the tests that are used are legal for use in Mexico. Rapid PCR and rapid antigen tests are accepted for returning to the United States. Rapid PCR and standard PCR tests are acceptable for returning to Canada. Be sure to schedule your in person COVID test ahead of time before your trip to assure availability. Choose your location city and complete your test registration.

Concierge Testing

Want to make your testing as simple as possible? Schedule a concierge test and get the testing brought to you. When you schedule a concierge test, one of our testing partners will arrange with you the best time to collect your test sample at a location—including your hotel—of your choice. Concierge testing is available within 30 miles (48 kilometers) of the following cities:

  • Cancún, Quintana Roo
  • Cozumel
  • Cuernavaca
  • Guadalajara
  • Ixtapa
  • Loscabos
  • Monterrey
  • Isla Mujeres, Cancun
  • Ixtapa, Zihuatanejo
  • Merida, Yucatán
  • Mexico City
  • Playa del Carmen, Quintana Roo
  • Xalapa
  • Vera Cruz
  • Tulum
  • Queretaro
  • Puebla
  • Zipolite, Oaxaca

Cost: The cost of a concierge rapid antigen test is $99 USD + 16% local VAT tax. The cost of a Concierge RT/PCR Test test is $179 USD + 16% local VAT tax.

About the new COVID testing requirements from the CDC for travelers returning to the United States. Updated 6 December 2021:

Frequently Asked Questions

How does the at home test work?

You can purchase the at home test along with video observation services from AZOVA. We will ship you the kit and will send an email for a voucher to be redeemed for a video observation session. Our observation staff will verify your ID and will guide you through the testing process.

When can I make an appointment?

Online booking is open 24 hours a day 7 days a week. We recommend you schedule your testing appointment before your trip to assure appointment availability. Check with the scheduling system on AZOVA to see appointment availability in each location.

Do I pay for my test at the time of booking?

Yes. Payment is collected at the time of booking. You can pay with any major credit card. AZOVA will be listed as the merchant of record on your credit card statement.

Is the transaction in US dollars or a local currency?

The transaction is in US dollars. Because the service is delivered in the local market, there is a VAT tax for the local jurisdiction.

Will there be any foreign transaction fees?

If you use a US based credit card, there will be no foreign transaction fee. If you are using an international credit card to purchase your test, there may be a foreign transaction fee depending on the country of origin of your credit card.

What is the refund/cancel policy?

If you cancel your trip and do not need to be tested, you must log into your account and cancel your appointment before the scheduled time in order to receive a full refund. Missed appointments or no-shows will not be refunded.

What if I need to reschedule my appointment?

You can reschedule your appointment by logging into your account and opening your appointment chart. Click the reschedule button to choose a different appointment time.

Have other questions or concerns?
Contact AZOVA Customer Support or call the dedicated support line at +1 (833) 232–9322

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AZOVA testing services are subject to the terms and conditions of each individual purchase.